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Xtensive Series Exclusions

  • This CONTRACT does not cover freight charges, shipping charges, core charges, storage charges, environmental fees, waste fees, shop supplies and hazardous waste removal.
  • This CONTRACT does not cover manual / hydraulic clutch assembly; slave cylinder; clutch throw out bearing; friction clutch disc and pressure plate; any refitting, repositioning or realigning of hoses and rubber parts; spark / glow plugs and ignition wires; distributor cap and rotor; fuses; filters; consumables; air bag / supplemental restraint systems; seat belts and buckles; battery and cable (except as listed above); light bulbs; headlights, taillights, and turn signal assemblies; shocks; weather stripping; brake rotors / drums; brake pads, linings and shoes; lubricant seepage; exhaust system (except manifold) and emission system components (except as listed above); catalytic converter; Diesel Particulate Filter (DPF); Diesel Exhaust Fluid (DEF) system components; Evaporative (EVAP) emissions control components; Positive Crankcase Ventilation (PCV) system; carburetor; constant velocity joint boots; wiper blades and windshield wiper arms; cable, satellite, and telephone wiring; bolts and fasteners (except as required with a COVERED REPAIR); timing belt / chain (timing belt when not serviced according to manufacturer’s recommendations).
  • This CONTRACT does not cover chrome; bright metal; paint; carpeting and all other floor coverings; trim; moldings; lenses; body parts; bumpers; canvas, vinyl or fabric; all fabric and wood panels; fiberglass top; tires / wheels / rims; hubcaps; knobs / dials / buttons; handles; glass; glass framework and fastening adhesives; outside ornamentation; cosmetic damage to any material including but not limited to discolouration, fading, peeling or cracking.
  • This CONTRACT does not cover routine maintenance including but not limited to suspension alignments, wheel balances, engine tune-ups, lubricants*, fluids*, air conditioning refrigerant*, hoses*and belts* (*except as required with a COVERED REPAIR); service adjustments and cleaning; body adjustments and cleaning; cosmetic adjustment or replacement.
  • This CONTRACT does not cover normal worn parts, adjustments, or to damage caused by:
    • neglect, lack of maintenance, accident, abnormal operation or excessive / improper use, improper removal / installation or service as deemed by US;
    • use of an accessory or part not manufactured or sold by an authorized dealer of the manufacturer;
    • missing / absence of parts or parts that have been removed from the VEHICLE;
    • power surges, regardless of the source.
  • This CONTRACT does not cover the gradual reduction of operating performance caused by normal wear and tear when the wear on the component does not exceed factory field tolerances; any repairs caused by product vibration or loose fasteners.
  • This CONTRACT does not cover loss or damage caused by accident, collision, roll-over, riots, fire, theft, vandalism, explosion, lightning, earthquake, windstorms, hail, volcano eruption, water or flood, misuse, abuse, civil disorder, act of war, nuclear incidents, or other acts of nature.
  • This CONTRACT does not cover any decrease in market value of the VEHICLE as a result of a MECHANICAL BREAKDOWN.
  • This CONTRACT does not cover any costs, expenses or equipment required to comply with law and / or regulations imposed or set forth by any government agencies.
  • This CONTRACT does not cover any incidental or consequential damages including damage to a non-covered part or a covered part or any covered part which has not suffered a MECHANICAL BREAKDOWN but which an authorized repair facility recommends or requires be repaired, replaced, or where government / industry regulations disallow use of said part(s).
  • This CONTRACT does not cover any internal or external damage due to freezing, rust, corrosion, electrolysis, salt or any other environmental conditions or inadequate or improper storage / lay-up.
  • THIS CONTRACT DOES NOT COVER ANY MECHANICAL BREAKDOWN THAT EXISTS AT THE TIME OF THE RETAIL SALE OF THIS CONTRACT.
  • This CONTRACT does not cover any loss resulting from inadequate amounts of coolant, lubricant or fluids or damages resulting from overheating or freezing.
  • This CONTRACT does not cover any loss caused by improper or contaminated fuels or other fluids.
  • This CONTRACT does not cover MECHANICAL BREAKDOWN covered under manufacturer’s warranty, other applicable warranties, guarantees, policies (including any recalls) or other product that would provide any additional coverage.
  • This CONTRACT does not provide coverage in the event of a MECHANICAL BREAKDOWN of the VEHICLE, during which any operation of the VEHICLE results in further damage related to the original MECHANICAL BREAKDOWN. Continued operation of the VEHICLE will be considered failure on the part of the CONTRACT HOLDER to protect the VEHICLE and will not be covered under this CONTRACT.
  • This CONTRACT does not cover damage to covered components due to the alteration, modification or use of YOUR VEHICLE not recommended by the manufacturer, including the use of “non-stock” or modified parts. MECHANICAL BREAKDOWNS from certain modifications are not excluded if the respective modification is listed in Section II. “Coverages”, I. “Mandatory Surcharges”, 5. “Modified Vehicles” of this CONTRACT and the Modified Vehicle surcharge is purchased and marked on the Registration Page of this CONTRACT . Lifted body / suspension of up to six (6) inches, lowered body / suspension of up to four (4) inches and / or oversized tires up to 35 inches in diameter are not considered modifications under this CONTRACT. Vehicles with lifted body / suspension over six (6) inches, to a maximum of twelve (12) inches and / or with tires over 35 inches in diameter, to a maximum of 40 inches in diameter are covered under this CONTRACT if the Lifted Body / Suspension / Oversized Tires surcharge is purchased and marked on the Registration Page of this CONTRACT. Vehicles with lowered body / suspension of more than four (4) inches are not covered under this CONTRACT.
  • This CONTRACT does not cover any equipment that was not installed by the original vehicle manufacturer, except those allowed modifications of covered components as outlined in Section II. “Coverages”, I. “Mandatory Surcharges”, 5. “Modified Vehicles”. Equipment not covered includes but is not limited to aftermarket liftgates, customized beds, or truck mounted mechanical equipment used for commercial applications.
  • This CONTRACT will be cancelled if the odometer has ceased to operate and has not been repaired immediately. This CONTRACT will be cancelled if the odometer has been altered by YOU or if an accurate odometer reading cannot be determined.
  • This CONTRACT does not cover COMMERCIAL USE VEHICLES unless the Commercial Usage surcharge is purchased and marked on the Registration Page of this CONTRACT.
  • This CONTRACT does not cover any vehicle used for emergency purposes or used for competitive driving, racing or contest of speed or is principally for off-road use.
  • This CONTRACT does not cover vehicles used for snowplowing unless the Snowplow Vehicle surcharge is purchased and marked on the Registration Page of this CONTRACT. No coverage is provided for snowplow blades, components or assemblies.
  • This CONTRACT does not cover any vehicle not using publicly maintained roads.
  • This CONTRACT does not cover any vehicle in which the original manufacturer warranty has ever been voided by the manufacturer unless Branded Title Vehicle surcharge is purchased and marked on the Registration Page of this CONTRACT.
  • This CONTRACT does not cover any vehicle that has been deemed a total loss unless the Branded Title Vehicle surcharge is purchased and marked on the Registration Page of this CONTRACT. Vehicles with a title indicating that the vehicle’s odometer has been rolled back and / or has suffered water damage / flood damage are not eligible for coverage under this CONTRACT.
  • This CONTRACT does not cover any used vehicle if the date YOU purchased the CONTRACT and date YOU purchased YOUR VEHICLE are different unless the Post-Sale Contract surcharge is purchased and marked on the Registration Page of this CONTRACT. For POST-SALE CONTRACTS, MECHANICAL BREAKDOWNS occurring during the first thirty (30) days and one thousand (1,000) kilometres from the CONTRACT PURCHASE DATE are not COVERED REPAIRS.